The Premier WhatsApp Enabled Healthcare Platform & Hospital OS.
Don't force patients to download custom apps or remember login passwords. Deliver lab diagnostic PDFs, prescriptions, OPD check-in tokens, and billing invoices directly to their WhatsApp chat threads.
Dr. Arvind Swaminathan
Chief Medical Informatics Officer & Healthcare Operations Consultant (MD, PG Dip in Health Informatics (20+ Years Experience in Hospital Administration))
This WhatsApp enabled healthcare platform complies fully with NHA guidelines for patient consent and data privacy. It ensures patients receive clinical records securely without forced downloads.
Test Meta WhatsApp Business API Simulator
Experience how Cliniqwise generates and dispatches high-security clinic documents dynamically.
Simulation Panel
Cliniqwise Healthcare OS
Official Business Account
Select a document type on the left to simulate automated real-time dispatch.
Quantifiable Value
Expected Operational Impact
Lab reports are compiled to PDF and sent immediately upon doctor signature.
Uses WhatsApp, which is already active on 98% of Indian smartphones.
Digital token receipt delivery on WhatsApp saves significant paper resource expenses.
Are Traditional SMS Alerts & Patient Portals Hurting Your Retention?
Patients rarely read standard SMS messages, and forcing them to download custom portals to view simple reports creates friction and delays.
Unread SMS Alerts: Up to 70% of transactional SMS messages are ignored or marked as spam by patient phones.
Forgotten Portal Logins: Patients struggle with custom mobile apps or forgotten passwords just to check a basic blood report.
High Print Costs: Printing paper prescriptions and lab results costs hospitals thousands of rupees daily in stationary and printer ink.
Delayed Critical Results: Inability to notify patients immediately about urgent test outcomes increases clinical risks.
Technical Architecture & Modules
Prescription Delivery Engine
Sends clean digital prescription PDFs with digital signatures directly to patients after doctor checkouts.
Diagnostic LIS Report Sender
Pushes Pathology and Radiology report PDFs directly to patient chats once finalized in the laboratory system.
Pharmacy & Hospital Billing Alerts
Sends official GST billing invoice links, receipt vouchers, and discharge summaries instantly to patient mobile numbers.
OPD Queue & Token Reminders
Delivers digital check-in tokens and automated delay notifications to keep patients informed of their queue status.
Deploying Across Care Formats
Configured to coordinate clinical information across different clinical sizes and complexities.
Single Doctor Clinics
Diagnostic Laboratory Networks
Multi-Specialty Hospital Groups
WhatsApp Delivery vs. Legacy Methods
| Patient Touchpoint | SMS & Portal Method | Cliniqwise WhatsApp OS |
|---|---|---|
| Prescription Sharing | Printed paper or portal login links | Direct WhatsApp PDF file attachments |
| Lab Report Delivery | Patient travels to lab or uses portal | Instant WhatsApp PDF as soon as approved |
| Queue / Token Status | SMS text or verbal queue instructions | Live WhatsApp token and queue status updates |
| Billing Invoice Vouchers | Printed receipts or generic SMS link | Official PDF bills texted directly to patient |
Connected Messaging & Clinical Operations
Our platform integrates seamlessly with existing setups, diagnostic networks, and financial accounting standards.
Cliniqwise EMR Case Sheets
Pulls digital physician notes and exports them to secure patient PDF records instantly.
Bidirectional Lab Analyzers
Triggers automated PDF generation and delivery immediately after analyzer data validation.
Meta WhatsApp Business API
Direct integration using official business numbers and pre-approved template guidelines.
Frequently Asked Questions
Is sending medical reports on WhatsApp secure?
Does WhatsApp automation require official Meta templates?
Can patients reply to the automated messages?
Are there any per-message charges for WhatsApp?
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