Meta Business API Ready

The Premier WhatsApp Enabled Healthcare Platform & Hospital OS.

Don't force patients to download custom apps or remember login passwords. Deliver lab diagnostic PDFs, prescriptions, OPD check-in tokens, and billing invoices directly to their WhatsApp chat threads.

Meta Business API Approved
Auto-PDF Document Renderers
Double-Opt-In Consent Logs
Instant Lab/Billing Webhooks
AS
Medical Informatics AuditedLast Reviewed: June 2026

Dr. Arvind Swaminathan

Chief Medical Informatics Officer & Healthcare Operations Consultant (MD, PG Dip in Health Informatics (20+ Years Experience in Hospital Administration))

This WhatsApp enabled healthcare platform complies fully with NHA guidelines for patient consent and data privacy. It ensures patients receive clinical records securely without forced downloads.

Interactive Sandbox Console

Test Meta WhatsApp Business API Simulator

Experience how Cliniqwise generates and dispatches high-security clinic documents dynamically.

Simulation Panel

CW

Cliniqwise Healthcare OS

Official Business Account

๐Ÿ”’ META VERIFIED

Select a document type on the left to simulate automated real-time dispatch.

Quantifiable Value

Expected Operational Impact

InstantReport Delivery Speed

Lab reports are compiled to PDF and sent immediately upon doctor signature.

0Patient App Installs Needed

Uses WhatsApp, which is already active on 98% of Indian smartphones.

-65%Administrative Printing Costs

Digital token receipt delivery on WhatsApp saves significant paper resource expenses.

Operational Vulnerabilities

Are Traditional SMS Alerts & Patient Portals Hurting Your Retention?

Patients rarely read standard SMS messages, and forcing them to download custom portals to view simple reports creates friction and delays.

Unread SMS Alerts: Up to 70% of transactional SMS messages are ignored or marked as spam by patient phones.

Forgotten Portal Logins: Patients struggle with custom mobile apps or forgotten passwords just to check a basic blood report.

High Print Costs: Printing paper prescriptions and lab results costs hospitals thousands of rupees daily in stationary and printer ink.

Delayed Critical Results: Inability to notify patients immediately about urgent test outcomes increases clinical risks.

Enterprise Capabilities

Technical Architecture & Modules

Prescription Delivery Engine

Sends clean digital prescription PDFs with digital signatures directly to patients after doctor checkouts.

Diagnostic LIS Report Sender

Pushes Pathology and Radiology report PDFs directly to patient chats once finalized in the laboratory system.

Pharmacy & Hospital Billing Alerts

Sends official GST billing invoice links, receipt vouchers, and discharge summaries instantly to patient mobile numbers.

OPD Queue & Token Reminders

Delivers digital check-in tokens and automated delay notifications to keep patients informed of their queue status.

Operational Scope

Deploying Across Care Formats

Configured to coordinate clinical information across different clinical sizes and complexities.

Single Doctor Clinics

Auto-Send Prescriptions
Visit Schedule Reminders
Interactive Custom FAQ replies
Opt-in Consent Controls

Diagnostic Laboratory Networks

NABL-aligned Lab PDF delivery
Feedback Collection forms
Home Collection appointment booking
Multi-branch report routing

Multi-Specialty Hospital Groups

IPD Admission & Discharge status
Multi-lingual patient support templates
Departmental workflow updates
Integrated TPA / Claim status alerts

WhatsApp Delivery vs. Legacy Methods

Patient TouchpointSMS & Portal MethodCliniqwise WhatsApp OS
Prescription SharingPrinted paper or portal login linksDirect WhatsApp PDF file attachments
Lab Report DeliveryPatient travels to lab or uses portalInstant WhatsApp PDF as soon as approved
Queue / Token StatusSMS text or verbal queue instructionsLive WhatsApp token and queue status updates
Billing Invoice VouchersPrinted receipts or generic SMS linkOfficial PDF bills texted directly to patient
Integrations

Connected Messaging & Clinical Operations

Our platform integrates seamlessly with existing setups, diagnostic networks, and financial accounting standards.

Cliniqwise EMR Case Sheets

Pulls digital physician notes and exports them to secure patient PDF records instantly.

Bidirectional Lab Analyzers

Triggers automated PDF generation and delivery immediately after analyzer data validation.

Meta WhatsApp Business API

Direct integration using official business numbers and pre-approved template guidelines.

Knowledge Base

Frequently Asked Questions

Is sending medical reports on WhatsApp secure?

Yes. Cliniqwise utilizes official Meta business APIs. All PDFs are generated on secure cloud servers, and data is protected in accordance with the Indian DPDP Act of 2023.

Does WhatsApp automation require official Meta templates?

Yes. Cliniqwise manages the entire template approval process with Meta, ensuring that all templates comply with WhatsApp business rules.

Can patients reply to the automated messages?

Yes. Patients can reply to messages. You can configure interactive automated FAQ responses or route queries to your helpdesk staff.

Are there any per-message charges for WhatsApp?

WhatsApp notifications use official Meta business rates. Cliniqwise provides a base monthly allocation, with additional messages billed at actual Meta pricing without markups.

Ready to Upgrade Your
Operations?

Experience the speed, reliability, and security of India's most advanced clinic and hospital systems.

Support Online Now

Live Consultation

Have questions about ABDM, billing, or features? Talk to our health-tech experts instantly.